Free Service Design Tools

Service Design Tools is a collection of free tools and tutorials that can help you tackle complex design challenges. Tools include, for example: Brainstorming Business Model Canvas Card Sorting Concept Walkthrough Diary Study Ecosystem Map Emotional Journey Empathy Map Evaluation Matrix Experience Principles Experience Prototypes Hypothesis Generation Interview Guide Issue Read more…

12 Agile Principles

The 12 Agile Principles are a set of guiding concepts that support project teams in implementing agile projects. Use these concepts to implement agile methodologies in your projects. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. Welcome changing requirements, even late in Read more…