As a seasoned professional with over 27 years of experience in the web, digital media, communication, and IT sectors, I have had the opportunity to work with a wide range of government and private organisations across multiple industries.
My career has been defined by a strong commitment to delivering impactful solutions that drive innovation and support business goals. I have gained extensive experience across the entire digital media lifecycle, starting from ideation and concept development, all the way through to identifying and implementing innovative solutions.
My current role at Plymouth City Council as Commissioning (Digital) has provided me with an exciting opportunity to shape the strategic direction of digital initiatives, ensuring that they are aligned with the council’s wider goals and objectives. Before this, I worked as the Corporate Web Manager, where I was responsible for the ownership, development and maintenance of the council’s website, as well as overseeing digital engagement and social media channels.
Earlier in my career, I honed my skills in project management and digital media at organisations such as Devon and Cornwall Police, North Somerset Council, West Devon Borough Council, and British Airways. I have also had the opportunity to work abroad as an Intranet Project Manager at Comair Ltd in South Africa.
Throughout my career, I have been driven by a passion for technology and its potential to drive meaningful change. I am always seeking out new challenges and opportunities to learn and grow, and I am committed to building strong relationships with my colleagues and stakeholders.
I am highly adaptable and flexible when it comes to changing situations. With a resilient desire to succeed, I am always determined to deliver high-quality results, no matter the challenges that arise.
I am proud to have been nominated for awards for my exceptional customer and client liaison skills, which are a testament to my strong focus on customer experience and excellent communication skills. I understand the importance of developing and maintaining strong relationships with stakeholders and clients, and strive to deliver results that exceed their expectations.
My clear eye for detail, strong organisational skills, ability to learn quickly, and desire to be challenged, make me an invaluable asset to any team.
In addition to working on new projects I’m also good at sorting out projects that have been started but, for whatever reason, aren’t on time, on budget or way out of scope. A sort of trouble fixer if you like.
Summary of core skills
- Web and digital media projects (complete life cycle)
- Intranet projects (complete life cycle)
- Project management
- Project problem fixing
- Project assurance
- Social media and social networking
- Communications and digital marketing
- Account and partnership management
- Client liaison and stakeholder management
- People management
- Business analysis
- User experience
- Analytics and reporting
- Search engine optimisation
- Google Adwords / PPC and Facebook, Twitter, LinkedIn and Instagram advertising
- Ideas conceptualisation
- Solutions identification
- Standards and accessibility
- Content design, creation and audits
- Content Management Systems
- Customer Relationship Management Systems
- Web hosting
- Consultation and engagement
- Video editing
- Health and social care
Although I have spent many years working in the web and digital media industry, I do feel I have many skills that can be applied to other roles. I am open to new career paths and exciting projects.