This is a brief introduction to why design methods can be useful when developing services (aka Double Diamond Design)
If you’re new to service design:
You can use it to familiarise yourself with a typical process that designers use when developing products and services.
It will give you an idea of what to expect from working with a designer.
If you’re a designer:
You may be familiar with all of this already, but you may find this document useful when explaining common service design methods to others that are new to them.
Original author / source: Design Council